This Shipping & Delivery Policy is part of our Terms of Service (“Terms”) and should be therefore read alongside our main Terms: https://www.gemijewels.com/terms.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
What Are Shipping & Delivery Options?
We offer various shipping options, In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Free Shipping
We offer free 11-15 days shipping on orders over $1000.
Expedited Shipping Fees
We also offer expedited shipping at the following rates:
| # | Standard 11 - 15 Days | Fast Shipping 9 - 10 Days |
|---|---|---|
| > $1000 | 0 | 0 |
| < $1000 | $60 to $105 | $60 to $105 |
If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.
All times and dates given for delivery of the products are given in good faith but are estimates only.
For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.
Once your order is packaged, we will send an email with your tracking information.
Do You Deliver Internationally?
We offer worldwide shipping. Free 11-15 days shipping is valid on international orders.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
What Happens If My Order Is Delayed?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
Wrong Address Disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at support@gemijewels.com if you believe you have provided an Incorrect shipping address. If you have any further questions on how to do this please reach out to our customer support team at support@gemijewels.com.
Questions About Returns?
If you have questions about returns, please review our Return Policy: https://www.gemijewels.com/return-policy
How Can You Contact Us About This Policy?
If you have any further questions or comments, you may contact us by:
Email: support@gemijewels.com